Terms of Service

Effective Date: July 10, 2026

Last Updated: July 10, 2026

These Terms of Service (“Terms”) govern your access to and use of the Versus Canada website, online store, products, customization services, design services and related services.

The website and services are operated by 2828552 Alberta Inc., operating as Versus Canada (“Versus Canada,” “we,” “us” or “our”).

By visiting our website, creating an account, requesting a quotation, approving artwork, placing an order or purchasing a product, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, you must not use our website, place an order or use our services.

1. Business Information

2828552 Alberta Inc.
Operating as Versus Canada
380 Lake Bonavista Drive SE
Calgary, Alberta
Canada

Customer service inquiries may be directed to:

Email:orders@versuscanada.ca

2. Eligibility

You must be legally capable of entering into a binding contract to place an order through our website.

If you are under the age of majority in your province, territory or jurisdiction, you may use the website and purchase products only with the involvement and authorization of a parent or legal guardian.

By placing an order on behalf of a team, business, league, school, club or other organization, you represent that you have authority to bind that organization to these Terms.

3. Changes to These Terms

We may update these Terms periodically to reflect changes to our products, services, website, business practices or legal obligations.

Updated Terms will be posted on this website with a revised “Last Updated” date. Unless otherwise stated, revised Terms apply to use of the website and orders placed after the updated Terms are published.

Material changes may also be communicated through a website notice, account notification or email where appropriate.

4. Our Website and Services

Versus Canada offers products and services that may include:

• Team uniforms and apparel;
• Sportswear and off-field apparel;
• Custom jerseys and team merchandise;
• Corporate and promotional apparel;
• Personalized names and numbers;
• Screen printing, sublimation, embroidery and decoration;
• Custom graphics and artwork preparation;
• Online team stores;
• Group and organization orders;
• Standard retail products; and
• Related design, ordering and fulfilment services.

Products and services may change, be discontinued or become unavailable without notice.

5. Product Information

We make reasonable efforts to describe and display our products accurately. However, product images, colours, materials, dimensions, textures and details may appear differently depending on:

• Your monitor or device;
• Lighting and photography;
• Manufacturing processes;
• Fabric dye lots;
• Material availability;
• Product sizing and construction; and
• Printing, embroidery or decoration methods.

Images and mockups are provided for illustrative purposes and may not represent the exact appearance, size, placement or colour of the final product.

Minor variations that are normal to textile manufacturing, printing, sublimation, embroidery or garment decoration are not ordinarily considered defects.

6. Product Availability

All products and services are subject to availability.

Adding an item to a cart, saving a design, receiving a quotation or submitting an order does not guarantee availability.

We may limit quantities, discontinue products or decline an order where:

• A product is unavailable;
• A material, colour or size has been discontinued;
• Pricing or product information is incorrect;
• The order appears fraudulent or unauthorized;
• The requested content violates these Terms;
• Production requirements cannot reasonably be met; or
• We are otherwise unable to fulfil the order.

If we cannot fulfil an order after accepting payment, we will provide an appropriate refund for the unavailable portion of the order.

7. Pricing

Prices are displayed in Canadian dollars unless otherwise stated.

Prices may exclude applicable:

• Goods and Services Tax;
• Provincial or harmonized sales taxes;
• Shipping and delivery charges;
• Customs charges and import duties;
• Artwork or design charges;
• Setup charges;
• Rush-production charges;
• Personalization charges; and
• Other charges clearly disclosed before the order is completed.

The total price and applicable charges will be presented during checkout, in an order confirmation or in an approved written quotation before you are bound to complete the purchase, except where otherwise permitted by law.

We may change prices at any time. Price changes will not ordinarily affect an order that has already been accepted and paid for, unless there is an obvious pricing error.

8. Pricing and Website Errors

We make reasonable efforts to ensure that product descriptions, prices, discounts, promotions and availability information are accurate.

Despite these efforts, errors may occur. We reserve the right to correct an error before accepting an order.

If an error is discovered after an order has been submitted, we may:

• Contact you for instructions;
• Offer the product at the correct price;
• Offer a reasonable substitute;
• Remove the affected item and refund it; or
• Cancel and refund the affected order.

We will not charge a corrected amount without your authorization where additional authorization is legally required.

9. Quotations

Quotations are valid for the period stated in the quotation. If no validity period is stated, the quotation may be changed or withdrawn at any time before acceptance.

Quotations may be based on estimated quantities, product availability, supplier pricing, production requirements, exchange rates, artwork complexity and shipping costs.

A quotation may be revised if:

• Order quantities change;
• Product specifications change;
• Artwork or customization requirements change;
• Supplier pricing changes before acceptance;
• Required information was incomplete or inaccurate;
• Shipping requirements change; or
• Additional work is requested.

A quotation does not reserve inventory or production capacity unless expressly confirmed in writing.

10. Orders and Contract Formation

Your submission of an order is an offer to purchase the selected products or services under these Terms.

An automated order acknowledgement confirms that we received your request. It does not necessarily mean that we have accepted the order.

An order is accepted when we:

• Send an order acceptance or production confirmation;
• Begin producing or customizing the products;
• Ship the products; or
• Otherwise expressly confirm acceptance.

We may request additional information, payment, artwork, sizing information or approvals before accepting or producing an order.

11. Order Confirmation

After an online purchase, we will provide an order confirmation, receipt or other record containing the required transaction information.

You are responsible for reviewing your confirmation and notifying us promptly of any incorrect:

• Product;
• Quantity;
• Size;
• Colour;
• Name;
• Number;
• Logo;
• Customization;
• Billing address;
• Shipping address; or
• Other order detail.

Corrections requested after production has begun may result in additional charges or may no longer be possible.

12. Payment

Payment may be processed by Stripe or another authorized payment provider.

By submitting payment information, you represent that:

• You are authorized to use the payment method;
• The payment information is accurate;
• You authorize the applicable charges;
• You will pay all authorized amounts; and
• The transaction does not violate applicable law.

We may require:

• Full payment before production;
• A non-refundable deposit before design or production begins;
• Payment of the balance before shipping or delivery; or
• Another payment schedule confirmed in writing.

An order may be delayed, suspended or cancelled if payment is declined, reversed, disputed or not received when due.

13. Deposits

Where a deposit is required, the deposit reserves production capacity and may cover work including:

• Consultation;
• Artwork preparation;
• Design development;
• Administrative setup;
• Material ordering;
• Supplier commitments; and
• Production scheduling.

Deposits may be non-refundable once work has begun or costs have been incurred, except where a refund is required by applicable law or expressly provided in writing.

14. Fraud Prevention and Verification

We may take reasonable steps to verify an order, payment method, billing address, shipping address or customer identity.

We may delay or decline an order if:

• Payment cannot be verified;
• Information appears inaccurate or inconsistent;
• Unauthorized activity is suspected;
• The order presents an elevated fraud or chargeback risk; or
• Verification information is not provided.

15. Customer Accounts

Some website features may require an account.

You are responsible for:

• Providing accurate account information;
• Maintaining the confidentiality of your login credentials;
• Restricting access to your account and devices;
• Activities performed through your account; and
• Notifying us of suspected unauthorized access.

We may suspend or close an account that is used fraudulently, unlawfully, abusively or in violation of these Terms.

16. Custom and Personalized Products

Custom and personalized products include products created, altered or decorated specifically for a customer, team, organization or individual.

Examples include products containing:

• Names;
• Numbers;
• Logos;
• Sponsor marks;
• Custom colours;
• Custom sizing;
• Team-specific artwork;
• Embroidery;
• Screen printing;
• Sublimation; or
• Other customer-selected personalization.

Because these products are made specifically for the customer, they cannot ordinarily be returned, exchanged or cancelled after production has begun unless:

• The product is defective;
• The product materially differs from the approved specifications;
• We made an error in producing the product;
• We agree otherwise in writing; or
• A return, cancellation or refund is required by applicable law.

17. Artwork, Proofs and Approvals

We may provide digital proofs, mockups or samples for customer review.

Proofs are intended to demonstrate the general layout and design. Unless expressly stated, proofs may not accurately represent:

• Exact colours;
• Exact scale;
• Exact garment fit;
• Exact logo placement;
• Fabric texture;
• Embroidery density;
• Print finish; or
• Minor production tolerances.

Before approving a proof, you must carefully review:

• Spelling;
• Names;
• Numbers;
• Logos;
• Colours;
• Product styles;
• Sizes;
• Quantities;
• Placement;
• Contact information; and
• All other design and order details.

Approval by email, online form, electronic signature, message or another recorded method constitutes authorization to proceed.

Once a proof is approved, you accept responsibility for approved details, including errors that appeared in the approved proof.

If Versus Canada produces an item differently from the approved proof or written specifications, we will assess the issue under our defect and error provisions.

18. Artwork Revisions

A quotation may include a limited number of artwork revisions.

Additional fees may apply where:

• The included revision limit is exceeded;
• The design direction changes substantially;
• New logos or artwork are supplied;
• Previously approved work must be revised;
• Low-quality artwork must be recreated;
• Specialty production files are required; or
• Additional design services are requested.

We will disclose applicable additional charges before completing work that is materially outside the agreed scope.

19. Customer-Supplied Content

You may provide names, numbers, logos, trademarks, photographs, artwork, text, slogans, graphics or other content for use in an order.

By supplying content, you represent and warrant that:

• You own the content or have permission to use it;
• You have permission to authorize us to reproduce it;
• The content does not infringe intellectual-property rights;
• The content does not violate privacy or publicity rights;
• The content is not defamatory or unlawful;
• Required consents have been obtained; and
• The content can lawfully be used for the requested purpose.

You grant Versus Canada and its production partners a limited, non-exclusive licence to use, reproduce, modify, format and transmit the supplied content solely as reasonably necessary to quote, design, produce, fulfil and support your order.

20. Prohibited Content

We may refuse to create, reproduce or distribute content that we reasonably believe:

• Is unlawful;
• Infringes intellectual-property rights;
• Is defamatory;
• Threatens or harasses another person;
• Promotes hatred or violence;
• Contains illegal sexual content;
• Exploits or endangers minors;
• Fraudulently impersonates another person or organization;
• Contains malicious code;
• Violates a court order or legal restriction; or
• Creates an unreasonable legal, safety or reputational risk.

Refusal to produce prohibited content does not make Versus Canada responsible for evaluating or confirming the legality of all customer-supplied content.

21. Team, Group and Organization Orders

A team manager, coach, administrator, employer, school representative or other organizer may coordinate an order for multiple individuals.

The organizer is responsible for:

• Obtaining authority to place the order;
• Collecting accurate sizes and customization details;
• Obtaining necessary permissions and consents;
• Reviewing and approving artwork;
• Confirming the final order;
• Meeting payment deadlines;
• Communicating information to participants; and
• Distributing products where applicable.

Versus Canada may rely on the organizer’s instructions and approvals without separately obtaining approval from every participant.

22. Sizing

Size charts are general guides only. Fit may vary by product, style, manufacturer, fabric, cut and individual preference.

Customers are responsible for selecting sizes unless Versus Canada expressly agrees in writing to provide a specific fitting service.

Where samples or sizing kits are provided, customers are responsible for:

• Using the correct sample for the selected product;
• Recording sizes accurately;
• Returning samples by the stated deadline;
• Keeping samples clean and undamaged; and
• Paying replacement costs for lost or damaged samples where agreed.

Custom products ordered in an incorrect customer-selected size are not ordinarily returnable unless otherwise required by law.

23. Production Times

Production times are estimates unless we expressly guarantee a completion date in writing.

Production timelines generally begin after we have received all required:

• Payments or deposits;
• Final quantities;
• Sizes;
• Names and numbers;
• Artwork;
• Proof approvals;
• Shipping information; and
• Other required instructions.

Delays in receiving customer information or approval may delay production and delivery.

24. Rush Orders

Rush service may be available for an additional charge.

Acceptance of a rush fee means we will prioritize the order according to the agreed schedule. It does not guarantee against delays caused by events outside our reasonable control unless an express written guarantee is provided.

25. Shipping and Delivery

Available shipping methods, estimated delivery times and shipping charges will be displayed during checkout, included in a quotation or otherwise communicated before completion of the order.

Delivery estimates are not guaranteed unless expressly confirmed in writing.

You are responsible for providing a complete and accurate delivery address.

Additional charges caused by an incorrect or incomplete address, refused shipment or unsuccessful delivery may be charged to the customer where permitted by law.

26. Shipping Delays

Versus Canada is not responsible for delays caused by events outside our reasonable control, including:

• Courier delays;
• Postal disruptions;
• Customs processing;
• Severe weather;
• Transportation disruptions;
• Labour disputes;
• Supplier delays;
• Natural disasters;
• Government restrictions; or
• Other force majeure events.

Nothing in this section limits cancellation or refund rights that cannot legally be excluded.

27. Risk of Loss

Risk of loss passes in accordance with applicable law and the selected delivery arrangement.

Where tracking confirms delivery to the address provided by the customer, the customer must notify us promptly if the shipment cannot be located.

We may assist with a courier investigation but cannot guarantee the outcome of a claim where delivery has been confirmed.

28. Damaged or Missing Shipments

You should inspect your shipment promptly after delivery.

Claims involving shipping damage, missing packages or missing items should be submitted to us as soon as reasonably possible and should include:

• Your order number;
• A description of the issue;
• Photographs of the packaging;
• Photographs of damaged products;
• The shipping label; and
• Any other information reasonably required for investigation.

Packaging should be retained until the claim is resolved.

29. Returns and Exchanges

Return and exchange eligibility depends on the type of product, its condition and whether it was customized.

29.1 Non-Customized Products

Subject to applicable law and any product-specific policy, we may accept an approved return of an eligible, non-customized product that is:

• Unworn;
• Unused;
• Unwashed;
• Unaltered;
• Free from odour, stains or damage;
• In its original packaging where reasonably applicable; and
• Accompanied by proof of purchase.

Contact us before returning an item. Unauthorized returns may be refused or returned to the sender.

29.2 Custom Products

Custom, decorated, personalized, made-to-order or special-order products are final sale once production has begun, except where:

• The item is defective;
• Versus Canada made a production error;
• The item materially differs from the approved specifications;
• We agree otherwise in writing; or
• A remedy is required by applicable law.

29.3 Final-Sale Products

Clearance products, samples, discontinued products and products identified as final sale may not be returnable, except where a remedy is required by law.

29.4 Return Shipping

The customer may be responsible for return shipping where the return is based on preference, fit or an incorrect customer selection.

If a return is required because of a confirmed Versus Canada error or qualifying defect, we will provide reasonable return instructions and cover reasonable return shipping where appropriate.

30. Defects and Production Errors

If you believe a product is defective or was produced incorrectly, contact us as soon as reasonably possible after discovering the issue.

Include:

• Your order number;
• A description of the issue;
• Photographs showing the complete product;
• Close-up photographs of the issue;
• The quantity affected; and
• Any other information reasonably required to assess the claim.

We may request that the product be returned for inspection.

If we confirm a defect or Versus Canada production error, the available remedy may include:

• Repair;
• Replacement;
• Reproduction;
• Store credit;
• Partial refund;
• Full refund; or
• Another reasonable remedy agreed by the parties.

The remedy will depend on the nature of the issue, the number of products affected, product availability, timing and applicable law.

31. Normal Wear and Care

Product longevity depends on use, laundering, storage, playing conditions and care.

Defects generally do not include damage caused by:

• Normal wear and tear;
• Failure to follow care instructions;
• Improper washing or drying;
• Bleach or harsh chemicals;
• High heat;
• Ironing over decoration;
• Abrasion or contact with rough surfaces;
• Sports equipment or playing surfaces;
• Alteration or repair by another party;
• Misuse;
• Accident; or
• Incorrect storage.

32. Order Changes and Cancellations

Contact us immediately if you wish to change or cancel an order.

A standard product order may be changed or cancelled before it is processed or shipped, subject to availability and applicable law.

A custom or personalized order may not be changed or cancelled after:

• Artwork has been approved;
• Materials have been ordered;
• Products have been decorated;
• Production has begun;
• Supplier commitments have been made; or
• Other non-recoverable costs have been incurred.

Where we agree to a cancellation after work has begun, we may deduct reasonable completed work, committed costs, payment-processing charges and non-recoverable expenses from any refund, where permitted by law.

33. Refunds

Approved refunds will ordinarily be issued to the original payment method.

Processing time may depend on the payment provider and financial institution.

Original shipping charges may be non-refundable where the order was correctly fulfilled and the return is based on customer preference, fit or selection.

Refund deductions and restrictions will not apply where prohibited by law.

34. Promotions and Discount Codes

Promotions and discount codes may be subject to additional conditions, including:

• Expiry dates;
• Minimum purchases;
• Eligible products;
• Usage limits;
• Customer eligibility;
• Geographic restrictions; and
• Exclusion from combination with other offers.

Unless otherwise stated, discounts:

• Have no cash value;
• Cannot be applied retroactively;
• Cannot be transferred or resold;
• Apply only during the stated promotional period; and
• May be withdrawn if used fraudulently or contrary to their conditions.

35. Gift Cards and Store Credits

Gift cards and store credits, where offered, are subject to the conditions disclosed at the time of issuance and applicable law.

Gift cards and credits may not be exchanged for cash except where required by law.

Customers are responsible for protecting gift-card and credit information from unauthorized use.

36. Online Team Stores

Versus Canada may create an online store for a team, school, club, business or organization.

Team stores may be subject to:

• Opening and closing dates;
• Minimum order quantities;
• Production schedules;
• Organization-approved product selections;
• Organization-approved logos and artwork;
• Group shipping or individual shipping options;
• Special return restrictions; and
• Additional store-specific conditions.

Products ordered through a team store may not enter production until the store closes or applicable minimums are reached.

37. Minimum Order Quantities

Certain custom products may require minimum order quantities.

If a required minimum is not reached, we may:

• Offer revised pricing;
• Offer an alternative product;
• Extend the order period;
• Request approval to proceed at a different quantity; or
• Cancel and refund the affected order.

38. Intellectual Property Owned by Versus Canada

Unless otherwise stated, the website and its content are owned by Versus Canada, its licensors or its suppliers.

Protected content may include:

• Logos;
• Brand names;
• Product photography;
• Graphics;
• Illustrations;
• Designs;
• Templates;
• Mockups;
• Website copy;
• Videos;
• Software;
• Page layouts; and
• Other original materials.

You may use the website for personal or authorized business purchasing purposes only.

You may not reproduce, modify, distribute, sell, license, scrape, republish or commercially exploit our content without prior written permission.

39. Custom Design Ownership

Ownership and permitted use of custom design work may depend on the applicable quotation, design agreement or written arrangement.

Unless otherwise agreed in writing:

• You retain ownership of original logos and materials you supplied;
• Versus Canada retains ownership of its pre-existing templates, systems, methods and assets;
• Versus Canada may retain production-ready files and technical layouts;
• Payment for products does not automatically transfer editable source files;
• Unused concepts remain the property of Versus Canada; and
• Rights granted to you apply only to the final approved work and intended use.

Any transfer of copyright, editable source files or exclusive ownership must be expressly confirmed in writing.

40. Portfolio Use

Unless you notify us in writing that an order is confidential, Versus Canada may request permission to photograph or display completed work in its portfolio, website, social media, sales materials or promotional content.

Where identifiable personal information, confidential information or restricted third-party branding is involved, we will obtain consent where required.

41. Acceptable Website Use

You must not:

• Use the website for an unlawful purpose;
• Attempt to gain unauthorized access to an account or system;
• Interfere with website security or operation;
• Introduce viruses, malware or malicious code;
• Use automated tools to overload or disrupt the website;
• Scrape or harvest data without authorization;
• Misrepresent your identity or authority;
• Submit false payment or account information;
• Engage in fraud or chargeback abuse;
• Infringe intellectual-property rights; or
• Use the website in a way that harms Versus Canada or another person.

42. Third-Party Services

The website may rely on third-party services, including:

• Stripe for payment processing;
• Supabase for database and application services;
• Vercel for website hosting and deployment;
• Rebel for domain or related infrastructure services;
• Microsoft Outlook for business communications;
• Mailchimp and Brevo for communications and marketing;
• Shipping and courier providers;
• Manufacturers and production partners; and
• Other service providers needed to operate the business.

Third-party services may be governed by their own terms and privacy policies.

Versus Canada is not responsible for an independent third party’s website, policies, content or services except to the extent responsibility cannot legally be excluded.

43. Website Availability

We aim to keep the website available and functioning, but we do not guarantee uninterrupted or error-free access.

Access may be interrupted by:

• Maintenance;
• Updates;
• Hosting outages;
• Internet failures;
• Cybersecurity incidents;
• Third-party service interruptions; or
• Events outside our reasonable control.

We may modify, suspend or discontinue website features without notice where reasonably necessary.

44. Electronic Communications

By using our website or providing an email address, you consent to receive transactional electronic communications relating to:

• Your account;
• Quotations;
• Orders;
• Payments;
• Artwork approvals;
• Production;
• Shipping;
• Returns;
• Security; and
• Customer service.

Marketing messages will be sent only where permitted by applicable law. You may unsubscribe from promotional emails using the unsubscribe link or by contacting us.

Unsubscribing from marketing does not prevent us from sending transactional or legally required communications.

45. Privacy

Our collection, use, storage and disclosure of personal information are governed by our Privacy Policy.

The Privacy Policy is incorporated into these Terms by reference and is available at:

https://versuscanada.ca/privacy-policy/

46. Product Use and Safety

Customers are responsible for determining whether a product is appropriate for its intended use.

Apparel and teamwear are not protective equipment unless expressly identified and certified as such.

Customers must follow:

• Product instructions;
• Care instructions;
• Manufacturer warnings;
• Age recommendations;
• League or sport requirements; and
• Applicable safety rules.

47. Manufacturer Warranties

Some products may include a manufacturer’s warranty.

Manufacturer warranties are subject to the manufacturer’s conditions, exclusions and claim process.

Versus Canada may assist with a valid manufacturer warranty claim but does not independently extend the manufacturer’s warranty unless expressly stated in writing.

48. Disclaimer of Warranties

Nothing in these Terms excludes warranties, conditions, guarantees or remedies that cannot legally be excluded.

To the fullest extent permitted by law, and except for express commitments made in writing, the website, products and services are provided on an “as available” and “as is” basis.

To the fullest extent permitted by law, Versus Canada disclaims implied warranties or conditions relating to:

• Uninterrupted website access;
• Compatibility with every device or browser;
• Exact colour reproduction on screens;
• Fitness for an undisclosed purpose;
• Results dependent on customer-supplied information; and
• Third-party products or services.

49. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

To the fullest extent permitted by law, Versus Canada will not be liable for indirect, incidental, special, punitive, exemplary or consequential damages, including:

• Lost profits;
• Lost revenue;
• Lost business opportunities;
• Loss of goodwill;
• Loss of data;
• Loss caused by delayed events or tournaments;
• Replacement purchases from another supplier; or
• Other remote or unforeseeable losses.

To the fullest extent permitted by law, Versus Canada’s total liability arising from a particular product, service or order will not exceed the amount actually paid to Versus Canada for the affected product, service or order.

This limitation does not apply where prohibited by applicable consumer-protection or other law.

50. Customer Indemnity

To the fullest extent permitted by law, you agree to indemnify and hold harmless Versus Canada, 2828552 Alberta Inc. and their directors, officers, employees, contractors and service providers from third-party claims arising from:

• Content you provide;
• Your infringement of intellectual-property rights;
• Your violation of privacy or publicity rights;
• Your unlawful use of the website or products;
• Your material breach of these Terms; or
• Your lack of authority to place an order for another person or organization.

This indemnity does not require you to indemnify Versus Canada for losses caused solely by Versus Canada’s own unlawful conduct or negligence where such an exclusion would be unenforceable.

51. Force Majeure

Versus Canada will not be responsible for a delay or failure caused by an event outside its reasonable control, including:

• Natural disasters;
• Fire or flood;
• Severe weather;
• Pandemics or public-health emergencies;
• War or civil unrest;
• Government orders;
• Border or customs delays;
• Labour disruptions;
• Transportation interruptions;
• Material shortages;
• Supplier or manufacturer disruptions;
• Power or internet failures;
• Cyberattacks; or
• Failure of a third-party platform or service.

We will make reasonable efforts to communicate material delays and resume performance when reasonably possible.

Nothing in this section eliminates legal cancellation or refund rights that cannot be waived.

52. Chargebacks and Payment Disputes

Contact us before initiating a chargeback so we have an opportunity to investigate and resolve the issue.

Fraudulent or abusive chargebacks may result in:

• Suspension of an account;
• Cancellation of pending orders;
• Recovery of unpaid amounts;
• Recovery of reasonable dispute costs where legally permitted; and
• Referral to a payment processor, collection agency or legal adviser.

Nothing in this section restricts your lawful right to dispute an unauthorized or improperly processed charge.

53. Suspension and Termination

We may suspend or terminate access to the website, an account or services where we reasonably believe:

• These Terms have been materially violated;
• Fraud or unlawful activity has occurred;
• Payment remains outstanding;
• Website or account security is at risk;
• Another person’s rights are being violated; or
• Suspension is required by law.

Termination does not affect rights and obligations that arose before termination, including payment obligations, ownership rights and liability provisions.

54. Consumer Rights

These Terms are not intended to waive, restrict or exclude any right or remedy available to a consumer that cannot lawfully be waived, restricted or excluded.

If a provision of these Terms conflicts with mandatory consumer-protection law, the mandatory law will apply to the extent of the conflict.

55. Governing Law

These Terms and any dispute relating to the website, products or services are governed by the laws of the Province of Alberta and the federal laws of Canada applicable in Alberta, without regard to conflict-of-law principles.

This governing-law provision does not deprive a consumer of mandatory protections available under the law of the consumer’s jurisdiction where those protections cannot legally be excluded.

56. Dispute Resolution

Before beginning formal legal proceedings, you agree to contact us and provide a reasonable opportunity to investigate and attempt to resolve the dispute.

A dispute notice should include:

• Your name and contact information;
• Your order number;
• A description of the issue;
• The remedy requested; and
• Supporting documentation.

If the dispute cannot be resolved informally, the parties may pursue any remedy available under applicable law.

57. Jurisdiction

Subject to mandatory consumer-protection laws and any applicable court rules, the parties submit to the courts located in Alberta for disputes arising from these Terms.

58. Severability

If any provision of these Terms is found invalid, unlawful or unenforceable, that provision will be modified to the minimum extent necessary or severed where modification is not possible.

The remaining provisions will continue in effect.

59. No Waiver

A failure or delay by Versus Canada to enforce a provision of these Terms does not waive its right to enforce that provision later.

A waiver is effective only if it is expressly confirmed in writing by an authorized representative of Versus Canada.

60. Assignment

You may not assign your rights or obligations under these Terms without our prior written consent.

Versus Canada may assign these Terms as part of a merger, reorganization, financing, sale of assets or transfer of the business, subject to applicable law.

61. Entire Agreement

These Terms, our Privacy Policy, an accepted quotation, an order confirmation, approved artwork and any product-specific written terms form the agreement between you and Versus Canada relating to the applicable transaction.

If there is a conflict between documents, the following order of priority will generally apply:

1. A specifically negotiated written agreement signed by both parties;
2. An accepted written quotation or order-specific agreement;
3. The order confirmation and approved artwork;
4. Product-specific terms disclosed before purchase;
5. These Terms of Service; and
6. General website content.

62. Headings

Headings are included for convenience only and do not affect the interpretation of these Terms.

63. Contact Us

Questions, concerns, return requests or complaints relating to these Terms may be directed to:

Versus Canada
A trade name of 2828552 Alberta Inc.
380 Lake Bonavista Drive SE
Calgary, Alberta
Canada
Email: [INSERT CUSTOMER SERVICE EMAIL]